Visit / Facilities and access

Facilities and access

Here is the practical info about our facilities, to help make your visit to The Sainsbury Centre a smooth and comfortable experience.

Gallery Reception

This located by the main gallery entrance. Our staff will be happy to help you with any questions.

Toilets

The Sainsbury Centre has ample toilet facilities throughout the building

Facilities for babies and children

Buggies are welcome and usable throughout the building – with lifts to access the lower galleries 1, 2 and 3 and west mezzanine.

Prams and buggies must not be left unattended either inside or outside the building. 

Children under 16 years must be accompanied by an adult. Young children must be closely supervised by an adult at all times. 

Baby changing areas

We have numerous baby changing facilities available.

Feeding

The Modern Life Café has a childrens’ menu option and packed lunch boxes and highchairs are available.

We are breastfeeding friendly and can provide hot water to warm baby milk/food.

Facilities for disabled visitors

Visit our Disabled Visitors page for more details

Cloakrooms

There are coat racks with hangers close to the Modern Life Café, with additional coat racks in the cloakroom by gallery reception entrance. These are free to use and are unattended.

Lockers

For valuables, we have secure lockers in the toilets by the gallery reception entrance. These take £1 coins, returnable after use.

Large Items

Please leave large items, such as rucksacks, skateboards and scooters in the cloakroom as these are not allowed in the galleries.

Lifts

Please note: The platform lift at Gallery Reception to the temporary exhibition spaces is currently non-operational. Visitors with access needs will be assisted by the Visitor Services and Gallery Assistant teams to enter the exhibition spaces via an external ramp. We apologise for any inconvenience.   

A service lift at the west end provides access to the Mezzanine Gallery, otherwise reached by a spiral staircase. 

Please note: Visitors to the Mezzanine Gallery must be able to independently navigate the spiral staircase in the case of an emergency. Further information >

Seating

There is comfortable low seating in the Living Area, where the Permanent Collection is displayed (approx. 8 seats).

Benches are situated at intervals in the other gallery spaces. Portable exhibition stools are also available - please ask a member of staff.

Telephones

We have no public telephones on site but the gallery reception desk telephone can be used for emergency calls and booking taxis. Just ask a member of the Visitor Services Team.

Mobile phone policy

Please be considerate to other visitors if you need use your mobile in the gallery.

Photography

You are welcome to take photos in the Permanent Collection if solely for personal and non-commercial use (please sign a disclaimer form at gallery reception on arrival). It is the visitor’s responsibility to ensure no copyright is infringed.

No flash or tripods are permitted unless by prior arrangement.